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Job openings for vendor coordinator in kolkata gariahat kolkata

Opening For Vendor Coordination

Kolkata, Gariahat

Customer Service Executive (Voice/Blended/USA)

The executive’s primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.

Roles & Responsibilities
• Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment.
• Efficiently coordinate and schedule inventory updates from retail brands.
• Maintain clear and constant communication with retail brands.
• Proactively address any potential issues or delays to ensure timely pickups.
• Foster and maintain strong relationships with retail brands.
• Adapt and handle unexpected challenges, such as delays and changes in schedules.

Required Candidate Profile
- Excellent written and verbal communication skills
- Phone and email etiquettes to effectively address customer queries
- Have \"Customer Empathy\" - ability to identify and understand customer\'s situation and motives

2 – 4 years’ experience in a similar role
USA Calling experience a must

• Graduate (10+2+2/3)

• 30 yrs (+/- 5yrs)

Working Hours
• 3.00 pm to 12.00 am Mon-Fri
• 11.00 am to 3.30 pm Sat
• 2.00 pm to 12.00 am Mon-Fri

Experience 1 - 7 Years
Salary 2 Lac To 3 Lac 50 Thousand P.A.
Industry Supply Chain / Purchase / Procurement
Qualification Other Bachelor Degree
Key Skills Vendor Coordination Vendor Relationships Vendore management Vendor Development CCE CSE customer care Customer Care Consultant Customer Service Representative Customer Support Coordinator Customer Care Incharge Customer Support Specialist Customer Car walk in

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